Warranty Policy

At Artde LLC, we stand behind the quality and craftsmanship of our products. To ensure your complete satisfaction, we offer a comprehensive 1-year warranty on all eligible items. Our warranty policy is designed to provide you with peace of mind, knowing that your purchase is protected against defects and malfunctions.

1. Warranty Coverage

This warranty covers:

  • Manufacturing defects: Issues related to the manufacturing process that affect the functionality or appearance of the product.
  • Material defects: Problems related to the materials used, such as warping, fading, or splitting.
  • Workmanship defects: Errors or flaws in the assembly or construction of the product.

The warranty applies to all eligible items purchased from artde.shop and is valid for 1 year from the date of purchase.

2. Warranty Exclusions

Our warranty does not cover:

  • Normal wear and tear: General deterioration over time due to regular use.
  • Accidental damage: Damage caused by drops, spills, or mishandling.
  • Unauthorized repairs: Any attempts to repair the product by non-certified technicians void the warranty.
  • Improper use: Damage resulting from misuse, such as using the product for purposes other than its intended function.

3. Filing a Warranty Claim

To file a claim under this warranty, please follow these steps:

  • Contact us: Reach out to our customer service team via email at contact@artde.shop or call us at +1 (850) 961-3420. Provide your order number, a detailed description of the issue, and any relevant photos.
  • Inspection: Our team will assess your claim and may request additional information or conduct an inspection of the product.
  • Resolution: If the claim is approved, we will either repair the defective item, replace it with an identical or similar product, or offer a refund based on the nature of the defect.

4. Return Shipping for Warranty Claims

If your claim is approved, we will cover the cost of return shipping for the defective product. A return label will be provided, and you will be responsible for packaging the item securely for shipment.

5. Replacement and Repair

  • Repairs: If the defect can be repaired, we will fix the product and return it to you.
  • Replacements: If the product cannot be repaired, we will send a replacement. If the product is no longer available, we may offer a similar item of equal value or issue a full refund.

6. Warranty Limitations

The warranty is limited to the original purchaser and is non-transferable. It is only valid for products purchased directly from artde.shop.

7. Contact Us

For any questions or to file a warranty claim, please contact us at: